Privacy Policy for “learn.brightideas.agency”
Effective Date: November 27, 2024
Welcome to the Bright Ideas Agency LLC online learning platform (learn.brightideas.agency).
This Privacy Policy outlines how we operate in relation to your data. We are committed to safeguarding your private data while making use of it in the ways we outline to allow us to operate our services, communicate with you, and remain legally compliant in our operations. By proceeding in signing up for our services, you agree to our Privacy Policy and your obligations under this policy.
1. Information We Collect
We collect the following types of information:
Account Information: Name, email address, and other details related you provide during registration, account set-up, or day-to-day use.
Payment Information: Payment details processed securely through Thinkific’s payment gateway. Bright Ideas Agency does not store payment card information for this learning platform or have direct access to this information.
Usage Data: Information about how you interact with the platform, such as page views, course progress, and support requests.
Communication Data: Emails or messages you send to us or through the platform.
Technical Data: IP address, browser type, device information, and cookies for functionality and analytics or as collected by the platform for technical reasons.
2. How We Use Your Information
We use your data to:
- Provide and improve our services, including course content, platform functionality, and customer support.
- Process payments securely through Thinkific.
- Communicate with you, including updates on your account, courses, or changes to policies, and, if you consent to marketing messaging, for marketing purposes.
- Personalize your learning experience and improve platform usability.
- Comply with legal and regulatory obligations.
3. AI Processing
Information you provide may be processed by AI in relation to the activities highlighted where your information may be used. Bright Ideas Agency seeks to use AI services that do not retain data for future AI model training.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with trusted third parties for the following purposes:
- Platform Management: Thinkific, our platform provider, for account registration, course delivery, and payment processing.
- Service Providers: Email marketing, analytics, and customer support tools used to enhance our services.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Marketing: We may use anonymized usage statistics or survey feedback to market our services. If you opt-in to us using your feedback or testimonials un-anonymized, we may use your name and company in our marketing materials.
5. Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to:
- Ensure platform functionality.
- Analyze usage trends and improve our services.
- Personalize your experience.
You can adjust your cookie preferences through your browser settings where this is a technical option provided by our platform partner. Disabling cookies may impact the platform's functionality.
6. Data Retention
We retain your data only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal, tax, or accounting requirements.
When no longer needed, we securely delete or anonymize your data.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection: Opt-out of certain data processing activities.
- Data Portability: Request a copy of your data in a portable format.
To exercise these rights, contact us at learn[at]brightideas.agency.
8. Data Security
We use technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no system is entirely secure. Please notify us immediately if you suspect unauthorized access to your account.
9. International Users
If you access our platform outside the United States, please note that your data may be transferred to and processed in the United States. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Continued use of our services after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: learn[at]brightideas.agency
Mailing Address: Bright Ideas Agency LLC, 7439 Wooster Pike #137, Cincinnati, OH 45227